Privacy Policy

This Privacy Policy describes how we collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Title

Last updated: January 2026

1. Contact

2. Collecting Personal Information

3. Sharing Personal Information

4. Behavioural Advertising

5. Use of Personal Information

6. Lawful Basis (GDPR)

7. Retention

8. Your Rights

9. Cookies

10. Changes to This Policy

11. Complaints

1. contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us at:

 

Urovera 
30 N Gould St, Ste R
Sheridan, WY 82801
Email: support@urovera.com

2. collecting personal information

When you visit our website (the “Site”), we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

 

For purposes of this Privacy Policy, “Personal Information” means information that identifies, relates to, or could reasonably be linked to an identifiable individual.

 

Device Information

We collect information about your device to load the Site accurately and improve performance.

 

This may include:

- Web browser type

- IP address

- Time zone

- Cookie data

- Pages or products viewed

- Search terms

- Interaction data

 

This information is collected automatically through cookies, pixels, log files, and similar technologies and is shared with Shopify and analytics providers for business purposes.

 

Order Information

When you make or attempt to make a purchase, we collect information necessary to fulfill your order, including:

 

- Name

- Billing and shipping address

- Payment information

- Email address

- Phone number

 

This information is used to process payments, fulfill orders, communicate with you, screen for fraud, and provide customer support.

 

Customer Support Information

If you contact us, we collect information you provide to assist you.

Minors

The Site is not intended for individuals under the age of 13. We do not knowingly collect Personal Information from children. If you believe a child has provided us with Personal Information, please contact us to request deletion.

3. sharing personal information

We share Personal Information with service providers to operate our business and fulfill our services. For example:

 

- Shopify powers our online store and processes orders

- Payment processors, shipping partners, analytics, and marketing platforms assist with operations

 

We may also share information to comply with legal obligations, respond to lawful requests, or protect our rights.

 

SMS and Mobile Messaging

We value your privacy in connection with our SMS program. Phone numbers and SMS consent information are used solely to operate our messaging services (including order updates, abandoned checkout reminders, and marketing messages). SMS opt-in data and consent are not sold or shared with third parties except messaging service providers necessary to operate the program.

4. behavioural advertising

We use Personal Information to provide targeted advertising and marketing communications.

 

This may include:

 

- Google Analytics

- Advertising platforms such as Meta, Google, and Shopify Audiences

 

You can learn more about how targeted advertising works at:


https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

 

You may opt out of targeted advertising through:

 

- Facebook: https://www.facebook.com/settings/?tab=ads

 

- Google: https://www.google.com/settings/ads/anonymous

 

- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

 

- Digital Advertising Alliance: https://optout.aboutads.info

5. use of personal information

We use Personal Information to:

 

- Provide and fulfill products and services

- Process payments

- Ship orders

- Communicate with you

- Provide marketing and promotional offers (subject to your preferences)

- Improve and optimize our Site

6. lawful basis (gdpr)

If you are a resident of the European Economic Area, we process your Personal Information under the following lawful bases:

 

- Your consent

- Performance of a contract

- Compliance with legal obligations

- Legitimate business interests

7. retention

We retain Personal Information as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes, unless you request deletion.

8. your rights

GDPR

If you are an EEA resident, you have the right to access, correct, update, or request deletion of your Personal Information. To exercise these rights, contact us using the information above.

 

Your Personal Information may be transferred outside of Europe, including to the United States and Canada. Shopify complies with GDPR transfer mechanisms.

 

CCPA (California)

California residents have the right to:

 

- Know what Personal Information we collect

- Request correction or deletion

- Opt out of certain data uses where applicable

 

We do not sell Personal Information as commonly understood. To exercise your rights, contact us using the information above. You may designate an authorized agent to submit requests on your behalf.

9. cookies

We use cookies and similar technologies to operate and optimize our Site, analyze usage, and support advertising.

 

Cookies may be functional, performance-based, or advertising-related. You can manage cookies through your browser settings, though disabling cookies may affect site functionality.

 

Learn more at: www.allaboutcookies.org

Reporting and Analytics

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.


You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.


Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.


Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioral Advertising” section above.

 

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

10. changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

11. complaints

If you have concerns or complaints, please contact us using the information above. If you are not satisfied with our response, you may contact your local data protection authority.

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Our support team is here to help and answer any questions you may have! We reply within 24 hours max! Please contact:  support@urovera.com

These statements have not been evaluated by the Food & Drug Administration. This products is not intended to diagnose, cure, mitigate, treat, or prevent any disease.